Questions We Get Asked:
We realize that you must have questions and that is alright because we have answers. You are in the right place. Over time we have received some questions that have been repeated over and over again. So we decided to take those frequently asked questions and put them on this page along with their answers. It is our goal to make sure that all of our customers or potential customers are well informed. We have nothing to hide. So, check out this page and see if your questions are listed here. If you do not see your question or questions, then please contact our customer service office. Our amazing customer service agents are very knowledgeable and they are available 24/7, 365 days a year for your convenience. You can be confident that your questions will be answered by one of our specialists. Don't worry, you won't be pressured into making any kind of decisions but we will be pleased to answer your questions. So, without further adieu, check out the list below and then call us. You can count on a very patient listening ear on the other end and a person who will be intent on making sure you are satisfied with the answers you receive. We look forward to hearing from you soon and answer all of your Napa party bus questions.
Q: What happens if we go over our time limit?
A: Feel free to go over your time limit all you want! You won't get charged additional fees. Only the the agreed upon hourly rate!
Q: Are we allowed to smoke?
A: Smoking is strictly prohibited in our limos because we want to keep our vehicles clean for other passengers!
Q: May we drink in the limo?
A: You most certainly may! While we cannot provide you with beverages, our limos come fully equipped with coolers so that you can drink both alcoholic and non alcoholic beverages while you're riding with us!
Q: Do we have to clean the buses?
A: We want our buses to be as clean for our next guests as it was for you, so please try not to leave anything on the bus when you leave us.
Q: Will you go outside the service area?
A: Of course! While there may be additional charges for trips of 50+ miles, chances are we will service you wherever you might be. Give us a call and we will be happy to assist you!
Q: Do you require a deposit?
A: We do require you make a security deposit. Give us a call for details.